Lean Processes
Teams have many naturally repeating patterns of work. These can be captured as Lean Processes in minutes. Teams scale better, are more agile and produce better quality output with Lean Processes. (Check out the Lean BPM Manifesto for the principles of Lean Processes)
Geared towards Knowledge Workers
Lean Processes are designed to be created and evolved by Knowledge Workers. No need for I.T. involvement like in traditional BPM tools. Knowledge Workers will be creating lean processes in minutes. Learn more about Zero-Code BPM.
Let Processes Naturally Emerge
Start as simple topic-oriented discussions, progress to goal-oriented discussions and finally (optionally) progress to Lean Processes. This progression from the specific to the general is much more natural and leads to much better business processes.
Extend to your Customers, Suppliers and Trading Partners.
Execute not just lean internal processes, but lean processes with customers, suppliers and trading partners.
Flexible
Evolve lean processes in minutes to keep up with best practices and fast-changing business conditions. Run multiple versions of lean processes simultaneously.
Process Knowledge Base
Share your Lean Process with your entire organization thus creating a Lean Process Knowledge Base. A Lean Process Knowledge Base can become a huge differentiator for your organization.
Be Recognized as an Expert
Enhance your company’s credentials as a Lean Process Expert by publishing your Lean Processes to the world. Every time someone executes your lean process, you will be at the top of their mind.
Lean Process Example
Let’s look at an example of how lean ‘processes’ are created and evolved in TMail. We’ll look at an example of a marketing team creating Blog articles.
Initially it’s just the Article
A natural starting point for a Blog is to focus on the article itself.
Title Brainstorming and Blog Outline
Then they realize brainstorming various titles allows them to pick titles that are more catchy, appropriate and SEO friendly.
The beginnings of a ‘Process’
Over time they start noticing that there are a series of common steps they tend to take over and over again. Furthermore they also learn that writing the article is just the first step. Search Engine Optimization (SEO) and Blog Promotion are critical to the success of the article. So, they incorporate keyword research, hashtags, blog promotion and a set of steps into their blog creation ‘process’.
Influencers
As they get more sophisticated about blogging, they realize that reaching out to individual influencers either through email or Twitter @mentions is key to a significant boost in the distribution and engagement of their articles.
Formalization as a Lean Process Template
At this point they realize that they have evolved a highly sophisticated blogging process with a high rate of success. They decide to institutionalize it as a formal Lean Process Template. This allows their hard-won knowledge to be disseminated through the organization. By doing this, their organization’s knowledge is widely shared leading to the productivity of the organization as a whole to rise dramatically in the realm of blog posting. Even newcomers to the group can quickly benefit.
