See Differences: File Section

5 December,2015

Current Article: Sections – See Differences

View Latest Differences

When you select View Latest Differences option for a File Section, a new interface appears where you can see the Differences in Side by side tab, as below.

The names of last two versions of this Section are available immediately next to the Side by Side tab, such as V2 vs V1.

For both the versions, you can see following details.

A preview of both the Files
A Download option for each version
File size for its storage space

The Download Options

Click on the small down arrow for the Download option of each version, as below.

Select an option based on the purpose of the Download action. For example, select As Section Name to save the File with the Section name.

See Current Plan

5 December,2015

Note: This option is available only if you are logged in as an Organization Administrator or playing an Organization Administrator Role. (Please see The Org Admin Role for more information.)

Every Organization Account has an associated Subscription Plan associated with it. You can see the Current Plan associated with your organization.

Click on the Settings icon available at the top right side in the header. Select Plans and Billing option as below.

The Plans & Billing tab appears, as below.

Section Header

5 December,2015

For any Section, you can see its basic information such as the unique Section number or its specific URL. The URL and Section Number come in handy when you want to precisely refer to a Section in a TMail.

In Navigation, select the Message or TMail Pin where you want to see a Section’s header information. For example, you can select a Message in Inbox folder, or a TMail Pin in TMail Pins | Recent. (Please see Navigation for more details.)

Click on the Sections tab. A list of all Sections appears.

Sections: See Differences

5 December,2015

For any Section, you can see the Difference between any two versions of the Section. Not only can the user see the differences, but these differences are meaningful. That’s because users control the release of responses and tend to release Section updates at meaningful points. This is in contrast to continuous merge type systems. This blog article covers the importance of meaningful states and meaningful diffs.

Diffs are the foundation for the following capabilities

Allow other users (the one’s who did not make the modification) to understand what exactly was changed. This allows users to understand not just the destination, but the journey as well.
Since all Sections are modified in the context of a Response and every Response has a comment, the comment is often invaluable to describe the semantic change that the user was trying to achieve.
Diffs enable merges of Response Drafts back into the parent TMail when there have been conflicting changes.
Diffs are the foundation for Editor-Suggester Workflows.

View Section Differences within a TMail

WIthin a single TMail there are two ways to see the Difference History of a Section.

Section Update: Handle Conflicts

5 December,2015

There are times when two or more Writers work simultaneously on the same Section in a Respond action for the same TMail. (Please see Respond to a TMail for more details.) In such cases, one of the Writers may ‘send’ their Response causing the other to potentially see a Conflict. There are different types of conflicts and different ways to handle these conflicts.

Possible States of Parent vs. Response Draft

[Parent State, Response Draft State]

[-, -]
[-, *]
[*, -]
[*, *] (conflict)
[-, DEL]
[DEL, -]
[DEL, DEL]
[DEL, *] (warning)
[*, DEL] (warning)
[NEW, n/a]
[n/a, NEW]

Search a Template

5 December,2015

You can Search for a specific Template in the Template Store. (Please see Template Store for more details.)

Click on the Template Store icon available immediately next to the Search field in the header, as below.

A list of Templates appears, as below.

Click on Search tab as below.

Write the search keywords in Enter search string field. Click on Search button. You can see that the Search shows the matching records.

Click on clear search link to clear the search keywords and search results.

Respond to a TMail

5 December,2015

Related Article: Options to “Reply” to a TMail

The most common and appropriate way to “reply” to a TMail is Respond to it. All Respond operations add a changeset (and comment) to the TMail. In other words they are Inline Operations. The various Respond operations differ in the degree of functionality they provide. The three Respond operations are:

Respond
Quick Response
Inline Response to a Specific Comment

In this article we will discuss the first option, viz. Respond. This is the most full-featured of the various Respond Options. In particular it creates a Response Draft so that you can save your response and edit it over a period of time. The Respond Operation lets you

Respond Inline to a Specific Comment

5 December,2015

Related Article: Options to “Reply” to a TMail

When you see Comments of a TMail, you can post an inline Response to a specific Comment, as required. Since this is an inline operation, it does not create a new TMail. (Please see Inline vs Forking Operations for more details.)

With an Inline Response to a specific Comment, the resulting Changeset will only contain a Comment. It will not contain attachments, added writers, added/modified/deleted Sections etc.

In Navigation, select the Message or TMail Pin where you want to post a reply at a specific Comment. For example, you can select a Message in Inbox folder, or a TMail Pin in TMail Pins | Recent. (Please see Navigation for more details.)

Reset Password for User Account

5 December,2015

Note: This option is available only if you are logged in as an Organization Administrator or playing an Organization Administrator Role. (Please see The Org Admin Role for more information.)

For the Persons and Roles that are listed in your TMail account, you have an option to reset their password. A Person or Role in an organization can request their password be reset by themselves only if they have a verified email address associated with their account.

If they do not have a verified email address associated with their account then this is the only way their password can be reset. See this article for how Users can reset their password by themselves.

Request New Domain

5 December,2015

Note: This option is available only if you have an Organization Account Type to use TMail21. (Please see Account Types for more details.) You can use this option when you use TMail21 as an Org Admin Role. (Please see The Org Admin Role for more details.)

If you have a Domain associated account, you can change it to associate another Domain. (Please see Add and Verify New Domain for more details.) Click on the Settings icon available at the top right side in the header. Select Domain Name option as below.

Now In Private Beta

Sign up during the private beta and get a 3-month free trial to the Pro Plan

View Latest Differences

The Download Options

View Section Differences within a TMail

Possible States of Parent vs. Response Draft